University Intern US- Front Office

Join Marriott as a University Intern in the Front Office at The Ritz‑Carlton Reynolds Lake Oconee, located in Reynolds Plantation, Greene County, GA. This full‑time, non‑management internship offers a guaranteed salary of $70,275.81 and hands‑on experience in luxury hospitality management.

Key Responsibilities

• Assist front desk team with guest arrivals, departures, and inquiries.
• Support reservation management and room assignment processes.
• Coordinate with housekeeping, bell staff, and other departments to ensure seamless guest experiences.
• Learn and apply Marriott’s service standards and brand standards.
• Participate in daily briefings and contribute ideas for operational improvements.
• Handle administrative tasks such as data entry, reporting, and filing.

Qualifications & Requirements

• Currently enrolled in a university program related to Hospitality, Business, or a related field.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and basic property management systems.
• Ability to work flexible hours, including evenings and weekends.
• Professional appearance and a customer‑service mindset.
• Eligibility to work in the United States.

What We Offer

• Competitive internship salary of $70,275.81.
• Mentorship from experienced hospitality leaders.
• Opportunity to network within Marriott’s global brand.
• Potential pathway to full‑time employment after graduation.

Frequently Asked Questions

What are the main duties of a Front Office Intern at Marriott?

You will support the front desk with guest check‑ins/check‑outs, reservations, coordination with other departments, and administrative tasks while learning luxury hospitality standards.

Is this internship paid?

Yes, the internship offers a fixed salary of $70,275.81 for the duration of the program.

Do I need prior hospitality experience to apply?

No prior experience is required, but enrollment in a relevant university program and strong customer‑service skills are essential.