Universal Banker – Langston & Old Dominion

Job Summary

Truist Bank is hiring a Universal Banker in Arlington, Arlington County, US. This full‑service banking role offers a competitive salary range of $45,760 – $54,500 and provides customers with comprehensive financial solutions.

Key Responsibilities

• Serve as the primary point of contact for customers, handling deposits, withdrawals, transfers, and loan payments.
• Promote Truist’s product portfolio, including checking and savings accounts, credit cards, mortgages, and personal loans.
• Identify customer needs and cross‑sell appropriate banking solutions to deepen relationships.
• Maintain accurate transaction records and ensure compliance with banking regulations and internal policies.
• Resolve customer inquiries and issues promptly, delivering a high‑quality service experience.
• Assist with opening new accounts, updating existing accounts, and processing account closures.
• Collaborate with branch teammates to meet sales targets and operational goals.

Qualifications & Skills

• High school diploma or GED required; associate’s degree or higher preferred.
• Previous experience in retail banking, customer service, or a related financial role.
• Strong interpersonal and communication skills with a customer‑focused attitude.
• Basic math proficiency and attention to detail for accurate cash handling.
• Ability to work flexible hours, including evenings and weekends as needed.
• Proficiency with banking software and Microsoft Office suite.

Benefits

• Competitive salary range: $45,760 – $54,500.
• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holiday leave.
• Opportunities for professional development and career advancement within Truist Bank.

How to Apply

Click the “Apply Now” button at the top or bottom of the posting, complete your application, and create a profile to track status. Existing candidates can log in to view updates. Applicants needing a reasonable accommodation due to disability should email the provided contact.

Frequently Asked Questions

What does a Universal Banker do at Truist Bank?

A Universal Banker handles daily transactions, advises customers on products, opens and closes accounts, and cross‑sells banking solutions while ensuring compliance.

What are the salary expectations for this role?

The position offers a salary range from $45,760 to $54,500, depending on experience and qualifications.

Do I need prior banking experience to apply?

While prior retail banking or customer service experience is preferred, Truist values strong communication skills and a willingness to learn.