Travel Consultant

Tourism Whistler is hiring a full‑time Travel Consultant for its Whistler.com team in Whistler, Squamish‑Lillooet, Canada. Join a passionate group dedicated to delivering a seamless, one‑stop travel experience for visitors to Whistler.

Key Responsibilities

• Guide guests through the complete travel journey—from discovery and itinerary planning to final booking.
• Provide personalized destination advice, recommend activities, accommodations, and transportation options.
• Maintain up‑to‑date knowledge of local attractions, events, and seasonal promotions.
• Handle inquiries via phone, email, and live chat with professionalism and enthusiasm.
• Process reservations, issue tickets, and ensure accurate documentation.
• Collaborate with local partners and vendors to secure best rates and exclusive experiences.
• Identify opportunities to upsell additional services and enhance overall guest satisfaction.

Requirements

• Proven experience in travel consulting, tourism, or hospitality sales.
• Excellent communication skills and a genuine passion for Whistler’s outdoor lifestyle.
• Strong organizational abilities and attention to detail.
• Proficiency with booking systems and Microsoft Office Suite; experience with CRM tools is a plus.
• Ability to work flexible hours, including weekends and holidays, to meet guest needs.
• Fluent English; additional language skills are advantageous.

What We Offer

• Dynamic, supportive work environment surrounded by stunning mountain scenery.
• Opportunities for professional growth and career advancement within Tourism Whistler.
• Employee discounts on local activities, lift tickets, and accommodations.

Frequently Asked Questions

What does a Travel Consultant at Tourism Whistler do?

You assist guests throughout their entire travel journey, offering personalized advice, booking services, and local expertise to ensure a memorable Whistler experience.

Do I need previous travel industry experience?

Yes, prior experience in travel consulting, tourism, or hospitality sales is required, along with strong communication and customer‑service skills.

Are flexible hours required?

Yes, the role includes weekend and holiday shifts to meet the needs of travelers during peak seasons.