Telephonic Nurse Practitioner – New York & Massachusetts Licenses Required

UnitedHealth Group is hiring a Telephonic Nurse Practitioner for its Optum Home & Community Care team in West Side, Worcester County, Massachusetts. This full‑time, after‑hours role offers a competitive salary of $129,760.80 and a sign‑on bonus up to $20,000 for external candidates.

Key Responsibilities

• Provide telephonic clinical assessments, diagnoses, and treatment plans during evenings, nights, and rotating weekends.
• Manage after‑hours calls for patients across physical, mental, and social health domains.
• Coordinate care with interdisciplinary teams to ensure continuity and quality of care.
• Document all encounters accurately in electronic health records.
• Participate in quality improvement initiatives and adhere to regulatory standards.

Qualifications

• Current and unrestricted Massachusetts Nurse Practitioner license (RN license also required).
• Minimum 2 years of clinical experience, preferably in telehealth or acute care.
• Strong communication skills for effective telephone triage and patient education.
• Proficiency with telehealth platforms and electronic medical record systems.
• Ability to work flexible hours, including evenings, nights, and weekends.

Benefits & Compensation

• Annual salary: $129,760.80
• Sign‑on bonus up to $20,000 for external candidates
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with employer match
• Paid time off and holiday pay
• Professional development and tuition reimbursement

How to Apply

Submit your resume and cover letter through the UnitedHealth Group careers portal, referencing requisition number 2353318. Candidates must be authorized to work in the United States.

Frequently Asked Questions

What licenses are required for this position?

A current and unrestricted Massachusetts Nurse Practitioner license (and RN license) is required.

What are the typical work hours?

The role is full‑time (40 hours) with after‑hours coverage, including evenings, nights, and rotating weekends.

Is there a sign‑on bonus for this job?

Yes, external candidates may receive a sign‑on bonus of up to $20,000.