Technician Field Service

Job Summary

NEWT Water Solutions Inc is hiring a Technician Field Service in San Jose, Santa Clara County, US. This entry‑level role supports water purification equipment at customer sites, ensuring high satisfaction and retention.

Key Responsibilities

• Perform installation, preventive maintenance, and emergency repairs on water purification systems at client locations.
• Diagnose technical issues, troubleshoot hardware and software components, and document resolutions.
• Provide on‑site customer training and guidance on proper system operation.
• Maintain accurate service logs, parts inventory, and generate detailed service reports.
• Collaborate with the service manager to prioritize work orders and meet response time targets.
• Adhere to safety protocols, company policies, and regulatory standards.

Required Qualifications

• High school diploma or equivalent; technical certification or associate degree preferred.
• Strong mechanical aptitude and basic understanding of electrical and fluid systems.
• Excellent communication and customer service skills.
• Valid driver’s license and clean driving record; ability to travel within the service area.
• Proficiency with handheld devices and service management software.

Benefits & Compensation

Salary: $64,655.29 annually. Competitive benefits package including health insurance, 401(k) match, paid time off, and ongoing training.

Frequently Asked Questions

What does a Field Service Technician do at NEWT Water Solutions?

They install, maintain, and repair water purification systems on‑site, provide customer training, and ensure fast issue resolution.

Do I need prior experience for this position?

The role is entry‑level; a strong mechanical aptitude, technical certification or associate degree, and willingness to learn are required.

What is the salary and location for this job?

The position is based in San Jose, Santa Clara County, US, with an annual salary of $64,655.29.