Technical Support

job summary: . location: Austin, Texas job type: Contract salary: $17.00 – 22.87 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Responsibilities: – Diagnose and troubleshoot end user desktop application issues and provide appropriate solution – Ensure customer satisfaction through timely resolution of problems or escalation to a 2nd level team – Provide incident status updates to management and end-users per service level guidelines – Support and maintain effective relat…