Technical Support Specialist – Birmingham

Position Title: Technical Support Specialist Reports To: IT Systems & Support Manager Department: IT FLSA Status: Non-Exempt Travel: Frequent local/regional travel (approx. 50%), including occasional overnight stays (required). Position Purpose and Objectives This position is responsible for providing both remote and on-site technical support across all ATS locations. Key responsibilities include troubleshooting hardware, software, and network issues, as well as installing and maintaining IT eq…