Team Lead – IT Service Desk

Team Lead – IT Service Desk We have a fantastic opportunity for an experienced IT Team Lead to join our IT Team in our Melbourne office. Primary Duties and Responsibilities Lead daily operations of the IT Service Desk and provide people leadership to members across Sydney and Melbourne offices, offering guidance, coaching, and attending to escalations. Develop team members and driving strong customer service culture focused on user satisfaction and positive outcomes.Ensuring the team aligns wit…