Store/Remote Technician

Job Purpose The Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Duties and responsibilities: Diagnose, troubleshoot and repair devices. Provide recommendations for problem resolution. Explain complex technician issues to customers in a non-technical, simple to understand manner. Sell Home insurance program through Asurion. Meet or exceed sales goals. Provide repair and replacement estimates to customers. Ens…