Sr. Practice Assistant

Mass General Brigham is seeking a Sr. Practice Assistant to support clinical operations at The General Hospital in Waltham, Middlesex County, US. This full‑time role offers a salary range of $40,289 – $57,636 and provides an opportunity to work alongside physicians, nurses, and research teams in a leading not‑for‑profit health system.

Key Responsibilities

• Coordinate daily practice workflows, including patient scheduling, record management, and billing verification.
• Serve as the primary liaison between clinicians, administrative staff, and external partners to ensure seamless communication.
• Maintain compliance with HIPAA, hospital policies, and regulatory requirements.
• Prepare and audit clinical documentation, ensuring accuracy for research and quality‑improvement initiatives.
• Assist with onboarding, training, and performance tracking of support staff.
• Generate reports on practice efficiency, patient volume, and financial metrics for leadership review.

Qualifications

• Associate’s degree or higher in health administration, business, or related field; Bachelor’s preferred.
• Minimum 3 years of experience in a medical practice or hospital setting, preferably in a supervisory or senior assistant role.
• Strong organizational, multitasking, and problem‑solving abilities.
• Proficiency with electronic health record (EHR) systems and Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Demonstrated commitment to patient‑centered care and continuous improvement.

Why Join Mass General Brigham?

As a not‑for‑profit leader in patient care, research, and education, Mass General Brigham offers a collaborative environment where innovative teams drive medical breakthroughs. Employees enjoy competitive benefits, professional development resources, and the chance to make a meaningful impact on community health.

Frequently Asked Questions

What are the primary duties of a Sr. Practice Assistant at Mass General Brigham?

The role focuses on coordinating practice workflows, managing patient records, ensuring compliance, preparing reports, and supporting staff training within the hospital setting.

What qualifications are required for this position?

Candidates need at least an associate’s degree, 3+ years of medical practice experience, strong organizational skills, EHR proficiency, and excellent communication abilities.

What salary range does this position offer?

The Sr. Practice Assistant position offers a salary between $40,289 and $57,636 annually.