Sr. Coordinator, Patient Access (Reimbursement Specialist)

Cardinal Health is seeking a Sr. Coordinator, Patient Access (Reimbursement Specialist) in Five Points, Wake County, US. This role supports specialty pharmaceutical manufacturers by guiding patients through reimbursement and access processes.

Key Responsibilities

• Act as the primary liaison between patients, payers, and specialty drug manufacturers to secure therapy approvals.
• Collect, verify, and submit insurance and financial documentation required for reimbursement.
• Navigate complex payer policies, appeal denials, and negotiate patient assistance programs.
• Maintain accurate records in the Sonexus Access platform and ensure compliance with regulatory standards.
• Educate patients on benefit options, copay assistance, and adherence resources.
• Collaborate with internal teams—including sales, clinical, and compliance—to streamline onboarding and qualification processes.
• Identify opportunities to improve workflow efficiency through emerging technologies and best‑practice initiatives.

Qualifications

• Bachelor’s degree or equivalent experience in health administration, nursing, or related field.
• 3+ years of experience in reimbursement, patient access, or pharmacy benefits management.
• Strong knowledge of Medicare, Medicaid, commercial insurance, and patient assistance programs.
• Excellent communication, negotiation, and problem‑solving skills.
• Proficiency with healthcare IT systems and MS Office; experience with specialty hub platforms preferred.
• Detail‑oriented with the ability to manage multiple cases simultaneously.

Compensation

Annual salary: $49,023.24 (fixed).

Why Join Cardinal Health?

Be part of a leading global health services company that leverages innovative technology to improve patient outcomes and support specialty pharma brands.

Frequently Asked Questions

What does a Sr. Coordinator, Patient Access do?

They manage reimbursement and insurance processes, secure therapy approvals, and guide patients through assistance programs.

What qualifications are required for this position?

A bachelor’s degree or equivalent experience, plus at least 3 years in reimbursement or patient access with strong knowledge of payer policies.

What is the salary for this role?

The position offers a fixed annual salary of $49,023.24.