Sr. Coordinator, Patient Access (Reimbursement Specialist)

Cardinal Health is seeking a Sr. Coordinator, Patient Access (Reimbursement Specialist) in Boise, Ada County, ID. This role supports specialty pharmaceutical manufacturers by removing barriers to care and ensuring patients receive the therapies they need.

Key Responsibilities

• Act as the primary point of contact for patients, providers, and payers throughout the reimbursement and prior‑authorization process.
• Verify insurance eligibility, gather required documentation, and submit accurate claims to secure coverage.
• Collaborate with internal Sonexus Access and Patient Support teams to streamline onboarding, qualification, and adherence workflows.
• Maintain up‑to‑date knowledge of payer policies, formularies, and emerging reimbursement trends.
• Provide timely updates to patients and healthcare providers on claim status and any required follow‑up actions.
• Track and report key performance metrics related to reimbursement success rates and cycle times.

Required Qualifications

• Bachelor’s degree or equivalent experience in health‑care administration, finance, or related field.
• 2+ years of experience in reimbursement, prior‑authorization, or patient access coordination within the pharmaceutical or specialty drug industry.
• Strong understanding of insurance concepts, Medicaid/Medicare, and commercial payer processes.
• Excellent communication and problem‑solving skills, with a customer‑centric mindset.
• Proficiency with CRM/Hub platforms and Microsoft Office Suite; experience with electronic health record (EHR) systems is a plus.

What We Offer

• Competitive salary of $43,279.98 annually.
• Comprehensive health, dental, and vision benefits.
• Retirement savings plan with company match.
• Opportunities for professional development and career growth within a global health‑care leader.

Frequently Asked Questions

What does a Sr. Coordinator, Patient Access do?

They manage insurance verification, prior‑authorizations, and reimbursement processes to ensure patients receive and stay on specialty therapies.

What experience is needed for this role?

At least 2 years in reimbursement or patient access within pharma or specialty drug settings, plus strong knowledge of payer policies.

Is the salary fixed for this position?

Yes, the annual salary is $43,279.98, with additional benefits and development opportunities.