Sr. Coordinator, Patient Access (Reimbursement Specialist)

Cardinal Health is seeking a Sr. Coordinator, Patient Access (Reimbursement Specialist) in Wyoming, Kent County, US. This role supports specialty pharma manufacturers by removing barriers to therapy access, ensuring patients receive and stay on their prescribed treatments.

Key Responsibilities

• Act as the primary liaison between patients, payers, and specialty pharmacies to verify coverage and secure reimbursement.
• Guide patients through enrollment, prior authorization, and appeal processes, ensuring timely therapy initiation.
• Maintain accurate documentation in the Sonexus Access and Patient Support platform and update case status daily.
• Collaborate with internal clinical, sales, and operations teams to resolve complex reimbursement issues.
• Identify trends in denial patterns and recommend process improvements to enhance patient access.
• Provide education to patients and caregivers on insurance benefits, co‑pay assistance programs, and financial resources.

Qualifications

• Bachelor’s degree or equivalent experience in health administration, pharmacy, or related field.
• 3+ years of experience in patient access, reimbursement, or prior‑authorization roles within specialty pharmaceuticals.
• Strong knowledge of US payer landscape, formularies, and insurance regulations.
• Excellent communication and problem‑solving skills with high attention to detail.
• Proficiency with CRM/Hub platforms (e.g., Sonexus, Veeva) and Microsoft Office suite.
• Ability to work in a fast‑paced, cross‑functional environment and manage multiple cases simultaneously.

What We Offer

• Competitive salary of $55,292 per year.
• Comprehensive benefits package including health, dental, vision, and 401(k) matching.
• Opportunities for professional growth within a global healthcare leader.

Frequently Asked Questions

What does a Sr. Coordinator, Patient Access do?

They manage insurance verification, prior authorizations, and reimbursement processes to ensure patients receive their prescribed specialty therapies.

What qualifications are required for this role?

A bachelor’s degree or equivalent experience, plus 3+ years in patient access or reimbursement within specialty pharmaceuticals.

Where is this position located?

The role is based in Wyoming, Kent County, United States.