Specialist III-IC Customer Experience & Complaint Resolution
BMO — Ontario, Canada
Remote Full-Time
Oct 6, 2026
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About This Position
Application Deadline: 10/19/2026 Address: VIRTUAL59 – REMOTE/TELETRAVAIL – ON – BMO Job Family Group: Customer Shared Services Conducts impartial review of unresolved customer complaints regarding Bank products and/or services. Finds innovative, collaborative solutions to resolve customer complaints and inquiries while balancing the customer and bank’s needs. Continuously assesses and improves work processes in order to maximize effectiveness and efficiency of the group. Develops, maintains, an…
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