Shift Manager

Job Summary

McDonald’s is seeking a motivated Shift Manager for its independently‑franchised restaurant in Cleveland, Bradley County, US. This full‑time role offers a salary of $31,386 per year and provides hands‑on leadership in a fast‑paced quick‑service environment.

Key Responsibilities

• Supervise daily restaurant operations during assigned shifts, ensuring smooth service and product quality.
• Lead, coach, and schedule crew members, fostering a positive team culture.
• Monitor food safety, sanitation, and health‑code compliance.
• Handle cash management, register reconciliation, and accurate reporting.
• Address customer inquiries and resolve complaints promptly.
• Maintain inventory levels, conduct stock checks, and minimize waste.
• Implement company policies, promotional initiatives, and up‑sell techniques to meet sales targets.

Qualifications & Requirements

• Minimum high school diploma or GED; further education a plus.
• At least 1‑2 years of experience in a fast‑food or quick‑service restaurant, preferably in a supervisory role.
• Strong communication, leadership, and problem‑solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for cash handling and inventory control.
• Commitment to delivering excellent customer service.

Benefits

• Competitive annual salary of $31,386.
• Opportunities for career advancement within the franchise network.
• Employee discounts on meals.
• Training and development programs.

Frequently Asked Questions

What are the main duties of a Shift Manager at this McDonald’s location?

The Shift Manager oversees daily operations, leads the crew, manages cash, ensures food safety, handles customer issues, and drives sales during their shift.

What experience is required for this position?

At least 1‑2 years of experience in a fast‑food or quick‑service restaurant, preferably with prior supervisory responsibilities.

What is the salary for the Shift Manager role?

The position offers a fixed annual salary of $31,386.