Shift Manager

Shift Manager – Quality Fresca, LLC – Jacksonville, Duval County

Join Quality Fresca, LLC as a Shift Manager at Moe’s Southwest Grill in Jacksonville, Duval County. Lead daily restaurant operations, ensure high‑quality food and guest service, and coach a fast‑paced team.

Key Responsibilities

• Oversee all front‑of‑house and back‑of‑house activities during assigned shifts.
• Maintain food quality standards and ensure timely service.
• Deliver exceptional guest experiences and resolve issues promptly.
• Enforce company policies, safety procedures, and hygiene regulations.
• Train, schedule, and motivate team members to achieve performance goals.
• Monitor inventory, control waste, and manage cash handling.
• Prepare shift reports and communicate operational updates to upper management.

Required Qualifications

• Previous experience in a supervisory role within fast‑casual or quick‑service restaurants.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for cash handling and inventory tracking.
• Commitment to delivering a fun, energetic environment for guests and staff.

Compensation & Benefits

Annual salary: $36,592.72

Full‑time position with opportunities for advancement, employee discounts, and training programs.

Frequently Asked Questions

What are the main duties of a Shift Manager at Moe’s Southwest Grill?

The Shift Manager oversees all restaurant operations during their shift, ensures food quality, delivers excellent guest service, manages staff scheduling, and handles inventory and cash responsibilities.

What experience is required for this position?

Applicants should have prior supervisory experience in fast‑casual or quick‑service dining, strong leadership skills, and the ability to work flexible hours.

What is the salary for the Shift Manager role?

The position offers an annual salary of $36,592.72.