Shift Lead

Job Summary

Krystal Restaurants is hiring a Shift Lead for its Rome, Floyd County, US location. This entry‑mid level role offers a starting salary of $24,862.21 and provides a pathway to a long‑term career in the restaurant industry.

Key Responsibilities

• Assist the store manager in daily operations, including opening and closing procedures.
• Lead a team of crew members to deliver fast, friendly service while maintaining Krystal’s brand standards.
• Ensure food safety, cleanliness, and compliance with health regulations.
• Handle cash registers, reconcile sales, and manage inventory levels.
• Train new employees and coach existing staff on customer service and operational excellence.
• Resolve guest concerns promptly and professionally.
• Monitor labor costs and schedule staff according to business needs.

Requirements

• High school diploma or equivalent; some college coursework preferred.
• Prior experience in a quick‑service restaurant, preferably in a supervisory role.
• Strong communication and leadership skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for cash handling and inventory tracking.

What We Offer

• Competitive starting pay of $24,862.21 annually.
• Flexible scheduling to fit your lifestyle.
• Health benefits and 401(k) retirement plan.
• Opportunities for advancement within the Krystal brand.

Frequently Asked Questions

What are the primary duties of a Shift Lead at Krystal Restaurants?

A Shift Lead assists the store manager, oversees crew performance, ensures food safety, handles cash, trains staff, and resolves guest issues.

What experience is required for this role?

Prior experience in a quick‑service restaurant, preferably in a supervisory capacity, along with strong communication and leadership skills.

What benefits does Krystal offer to Shift Leads?

Krystal provides a competitive salary of $24,862.21, flexible schedules, health benefits, a 401(k) plan, and clear pathways for career advancement.