Shift Lead

Job Summary

Krystal Restaurants is hiring a Shift Lead for its Memphis, Shelby County location. This entry‑mid level role offers a competitive salary of $26,123, flexible schedules, health benefits, and a 401(k) plan.

Key Responsibilities

• Assist the store manager in overseeing daily restaurant operations, ensuring food quality, service standards, and cleanliness.
• Lead a team of crew members during assigned shifts, delegating tasks and monitoring performance.
• Handle cash handling, register reconciliations, and accurate sales reporting.
• Address customer inquiries and resolve complaints promptly to maintain guest satisfaction.
• Enforce Krystal’s core values, safety protocols, and company policies.
• Train new employees on POS systems, food preparation, and safety procedures.
• Monitor inventory levels, place orders, and minimize waste.

Required Qualifications

• High school diploma or GED equivalent.
• At least 1‑2 years of experience in a fast‑food or quick‑service restaurant environment.
• Proven leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math skills for cash handling and inventory control.

Benefits & Compensation

• Starting salary: $26,123 annually.
• Competitive hourly pay with shift differentials.
• Flexible scheduling to accommodate personal needs.
• Health, dental, and vision benefits.
• 401(k) retirement plan with company match.
• Opportunities for career advancement within the Krystal brand.

Frequently Asked Questions

What are the typical work hours for a Shift Lead at Krystal?

Shift Leads work flexible schedules, covering mornings, evenings, weekends, and holidays as needed to match restaurant demand.

Do I need previous restaurant experience to apply?

At least 1‑2 years of fast‑food or quick‑service experience is preferred, but strong leadership and customer service skills are essential.

What benefits does Krystal offer its Shift Leads?

Benefits include health, dental, and vision insurance, a 401(k) plan with company match, competitive pay, and clear pathways for career growth.