ServiceNow – Expert Software Engineer

Harris is seeking an Expert Software Engineer specialized in ServiceNow to join their Altera Digital Health team. This remote role supports North America/Canada but must align with EST working hours.

Key Responsibilities

• Design, develop, and maintain ServiceNow applications and integrations for healthcare IT solutions.
• Collaborate with product owners, architects, and QA teams to deliver high‑quality features on schedule.
• Lead code reviews, mentor junior engineers, and enforce best practices in DevOps and CI/CD pipelines.
• Optimize performance, troubleshoot production issues, and ensure compliance with HIPAA and security standards.
• Contribute to technical documentation and support knowledge‑base articles for internal and client use.

Required Qualifications

• 5+ years of professional software engineering experience, with deep expertise in ServiceNow platform development.
• Strong proficiency in JavaScript, REST/SOAP APIs, and server‑side scripting (GlideScript, PowerShell, or similar).
• Experience integrating ServiceNow with EHR systems such as Sunrise™, Paragon, or TouchWorks.
• Solid understanding of cloud environments (AWS/Azure) and CI/CD tools like Jenkins, GitLab, or Azure DevOps.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Preferred Skills

• Healthcare IT background, familiarity with HIPAA compliance.
• Certifications: ServiceNow System Administrator, Application Developer, or similar.
• Experience with Agile/Scrum methodologies and remote collaboration tools.

Compensation & Benefits

• Salary range: $120,000 – $130,000 USD per year.
• Fully remote work with flexible schedule aligned to EST.
• Comprehensive health, dental, and vision plans.
• 401(k matching, paid time off, and professional development budget.

Frequently Asked Questions

Is this position fully remote?

Yes, the role is remote across North America/Canada but requires working hours that align with Eastern Standard Time.

What ServiceNow experience is required?

Candidates need at least 5 years of ServiceNow development, including scripting, API integrations, and platform customization.

What is the salary range for this role?

The annual salary ranges from $120,000 to $130,000 USD, based on experience and qualifications.