Service Technician – CCTV and Access Control

Peace of Mind Technologies, LLC is hiring a Service Technician – CCTV and Access Control in New York City, New York. This full‑time role offers a salary of $47,333 per year and focuses on installing, maintaining, and troubleshooting security systems for commercial and residential clients.

Key Responsibilities

• Install, configure, and test CCTV cameras, NVRs, and access control hardware.
• Perform routine maintenance, firmware updates, and system calibrations.
• Troubleshoot and resolve hardware, software, and network issues on-site and remotely.
• Provide technical support and training to clients and internal staff.
• Document service reports, maintain inventory, and ensure compliance with safety standards.
• Collaborate with project managers to meet deadlines and project milestones.

Required Qualifications

• High school diploma or GED; technical certification (e.g., BICSI, NICET) preferred.
• 2+ years experience in CCTV, video surveillance, or access control systems.
• Strong knowledge of IP networking, PoE, and basic electrical wiring.
• Excellent problem‑solving skills and ability to work under pressure.
• Valid driver’s license and reliable transportation for field assignments.
• Customer‑focused attitude and ability to work independently or as part of a team.

What We Offer

• Competitive salary of $47,333 annually.
• Health, dental, and vision benefits.
• Opportunities for professional growth and certification support.
• Dynamic work environment with a collaborative team culture.

Frequently Asked Questions

What type of security systems will I work on?

You will install, maintain, and troubleshoot CCTV cameras, video recorders, and access control hardware such as card readers and door controllers.

Do I need a specific certification?

A technical certification like BICSI or NICET is preferred but not mandatory; relevant experience in security systems is required.

Is travel required for this position?

Yes, you will travel to client sites across the New York City area, so a valid driver’s license and reliable transportation are essential.