Service Technician

Job Summary

Goodwin Tucker is seeking a skilled Service Technician to join its Cedar Rapids, Linn County, US team. This full‑time role supports commercial kitchen equipment across Iowa and neighboring states, offering a competitive salary of $52,957 per year.

Key Responsibilities

• Diagnose, repair, and maintain a wide range of commercial kitchen appliances, including ovens, fryers, refrigeration units, and ventilation systems.
• Perform routine preventive maintenance visits to ensure equipment uptime for restaurant and food‑service clients.
• Interpret technical manuals, schematics, and wiring diagrams to troubleshoot complex issues.
• Provide on‑site training to client staff on proper equipment operation and safety procedures.
• Maintain accurate service records in the company’s CRM system and submit detailed work orders.
• Collaborate with the Service Manager to prioritize service calls and manage inventory of parts.
• Adhere to all safety regulations and company policies while on client sites.

Qualifications & Requirements

• High school diploma or GED; technical certification or apprenticeship in HVAC, refrigeration, or appliance repair preferred.
• Minimum 2 years of hands‑on experience servicing commercial kitchen equipment.
• Strong mechanical aptitude with the ability to read schematics and electrical diagrams.
• Valid driver’s license and clean driving record; ability to travel within Iowa, Nebraska, South Dakota, and surrounding areas.
• Excellent communication skills and a customer‑focused attitude.
• Ability to work independently, manage time effectively, and handle emergency service calls.

Benefits & Compensation

• Annual salary: $52,957
• Up to $6,000 sign‑on bonus for qualified candidates
• Health, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan with company match
• Ongoing training and certification opportunities

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience to Goodwin Tucker’s hiring team. Candidates who meet the qualifications will be contacted for an interview.

Frequently Asked Questions

What type of equipment will I service as a Service Technician?

You will work on commercial kitchen appliances such as ovens, fryers, refrigeration units, ventilation hoods, and related HVAC systems.

Is a sign‑on bonus available for this position?

Yes, qualified candidates can receive up to a $6,000 sign‑on bonus in addition to the base salary.

Will I need to travel for this role?

Yes, the position requires travel throughout Iowa, Nebraska, South Dakota, and nearby areas to service client locations.