Service Desk Technician

Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid – onsite and remote Responsibilities – Respond to inbound calls daily to provide technical support/troubleshooting – Provide support via web queues, outbound interactions, and emails – Leverage resources to resolve technical issues timely – Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities – Escalate reques…