Service Desk Analyst 26-12881

Duration 12 Months Contract Job Summary: The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution. Key Responsibilities Respond to help desk requests and incidents via phone and email in a professional manner Create, update, and resolve tickets using th…