Service Delivery Coordinator – Sales Support

Service Delivery Coordinator – Sales Support at Brinks

Join Brinks in Cincinnati, Hamilton County as a Service Delivery Coordinator – Sales Support. This full‑time role offers an hourly rate between $24.75 and $30.25, supporting the company’s cash and valuables management services.

Key Responsibilities

• Coordinate daily service delivery activities for sales teams, ensuring timely fulfillment of customer orders.
• Act as the primary liaison between sales, operations, and logistics to resolve issues and improve processes.
• Maintain accurate records in the CRM system, track service metrics, and generate performance reports.
• Assist with scheduling, dispatching, and tracking of deliveries and installations.
• Provide exceptional customer service by addressing inquiries, escalations, and follow‑up communications.
• Support the development of standard operating procedures and continuous‑improvement initiatives.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 2+ years of experience in service coordination, sales support, or logistics.
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with Microsoft Office Suite and experience using CRM or ERP systems.
• Ability to work collaboratively in a fast‑paced environment.

What We Offer

• Competitive hourly wage ranging from $24.75 to $30.25.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional growth within a global leader in cash and valuables management.
• Supportive team culture focused on safety, integrity, and excellence.

Frequently Asked Questions

What does a Service Delivery Coordinator at Brinks do?

The coordinator manages daily service delivery for sales, acts as a liaison between sales, operations, and logistics, and ensures customer orders are fulfilled on time.

What are the required qualifications?

A high school diploma (or higher) and at least 2 years of experience in service coordination, sales support, or logistics, plus strong communication and organizational skills.

What is the hourly pay range for this position?

The hourly rate is between $24.75 and $30.25, depending on experience and location.