Service Coordinator

Reed is hiring a Service Coordinator for a consultancy‑style organisation near Pangbourne, Reading, Berkshire. This role supports a technology and engineering niche, delivering advisory and project‑led services to clients across the UK.

Key Responsibilities

• Coordinate day‑to‑day service operations, ensuring smooth workflow and timely delivery of client projects.
• Maintain accurate records, schedules, and documentation for all advisory engagements.
• Act as the primary point of contact for internal teams and external clients, handling inquiries and resolving issues efficiently.
• Monitor service performance metrics and prepare regular reports for senior management.
• Assist in the preparation of proposals, contracts and project briefs.
• Support the finance team with invoicing, cost tracking and budget reconciliation.

Required Skills & Experience

• Proven experience in a coordination or administrative role, preferably within technology, engineering or consultancy environments.
• Strong organisational abilities with a keen eye for detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and experience with CRM or project‑management software.
• Ability to manage multiple priorities in a fast‑paced setting.
• Professional attitude with a commitment to quality and integrity.

What We Offer

• Competitive salary between £28,000 and £30,000 per annum.
• Opportunity to work with a respected consultancy serving nationwide clients.
• Professional development and training programmes.
• Supportive team environment and clear career progression pathways.

Frequently Asked Questions

What does a Service Coordinator do in a consultancy setting?

They manage daily service operations, coordinate client projects, maintain records, and act as the main liaison between teams and clients.

Do I need prior experience in technology or engineering?

While experience in those sectors is beneficial, strong organisational and communication skills are the core requirements.

What is the salary range for this position?

The role offers a salary between £28,000 and £30,000 per year, depending on experience.