Service Advisor

Service Advisor – Airport Chrysler Dodge Jeep

Join Airport Chrysler Dodge Jeep in Azalea Park, Orange County as a Service Advisor. This full‑time role offers a salary of $48,093 per year and provides a dynamic automotive service environment.

Key Responsibilities

• Schedule and coordinate service appointments efficiently to maximize shop productivity.
• Communicate clearly with customers about vehicle needs, recommended repairs, and service timelines.
• Upsell additional maintenance and repair services while maintaining a high level of customer satisfaction.
• Prepare accurate work orders, estimate costs, and obtain customer approvals.
• Follow up on completed service to ensure customer expectations are met and gather feedback.
• Maintain up‑to‑date knowledge of dealership promotions, warranty policies, and manufacturer service bulletins.

Qualifications & Requirements

• Strong interpersonal and communication skills.
• Ability to multitask in a fast‑paced service department.
• Basic understanding of automotive service processes; prior experience preferred.
• Proficiency with dealership management software and Microsoft Office.
• High school diploma or equivalent; additional automotive certifications a plus.

Benefits & Compensation

• Competitive annual salary of $48,093.
• Aggressive pay plans with commission and bonus opportunities.
• Comprehensive training program and clear career advancement paths.
• Positive, professional work environment.

How to Apply

Submit your resume and a brief cover letter highlighting your customer service experience to the Airport Chrysler Dodge Jeep hiring team.

Frequently Asked Questions

What are the main duties of a Service Advisor at Airport Chrysler Dodge Jeep?

The Service Advisor schedules service appointments, communicates repair needs, sells additional services, prepares work orders, and ensures customer satisfaction.

What qualifications are required for this role?

Strong communication skills, ability to multitask, basic automotive knowledge, familiarity with dealership software, and a high school diploma (automotive certifications are a plus).

What is the salary and are there growth opportunities?

The position offers a salary of $48,093 per year, aggressive pay plans, comprehensive training, and clear pathways for career advancement.