Senior Specialist, Technology Training & Enablement

The Senior Specialist, Technology Training & Enablement is responsible for ensuring ESL team members are quickly and effectively able to use core technology platforms to execute their work. This role sits within Training & Development and focuses on training, adoption, and change management through hands-on content creation, live facilitation, and field support. The emphasis is not on owning systems, but on ensuring they are understood, adopted, and consistently used to drive operational perfor…