Senior Services Consultant – Amazon Connect

Job Description As a Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers. You’ll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer business goals. Responsibilities Technical Expertise & Problem-Solving: Serve as a subject matter expert on Zendesk for Contact Center. Provide expert recommendations, identify work…