Senior Manager, Marketing Operations & Analytics

PagerDuty is seeking a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives at its New York State Campus in Albany County, US. This role combines strategic oversight of marketing operations with deep analytical expertise to drive growth and efficiency.

Key Responsibilities

• Design, implement, and optimize end‑to‑end marketing operations processes across campaigns, lead management, and attribution.
• Lead a team of analysts and operations specialists, fostering a culture of data‑centric decision making.
• Develop and maintain dashboards, reporting frameworks, and KPI tracking to measure marketing performance.
• Partner with product, sales, and finance teams to align marketing strategies with business objectives.
• Identify opportunities for automation, technology integration, and process improvement.
• Provide actionable insights and recommendations to senior leadership based on quantitative analysis.

Required Qualifications

• 8+ years of experience in marketing operations, analytics, or related fields, preferably in SaaS or technology companies.
• Proven track record managing high‑performing teams and delivering measurable ROI.
• Advanced proficiency with marketing technology stacks (e.g., Marketo, Salesforce, HubSpot) and analytics tools (SQL, Tableau, Looker, Power BI).
• Strong analytical mindset with the ability to translate complex data into clear business recommendations.
• Excellent communication, stakeholder management, and project‑leadership skills.

Compensation

Base salary: $181,904.75 per year.

Location

New York State Campus, Albany County, United States.

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

They oversee marketing processes, lead a team of analysts, build performance dashboards, and provide data‑based recommendations to improve campaign effectiveness.

What experience is required for this role?

At least 8 years in marketing operations or analytics, strong leadership skills, and expertise with marketing tech stacks and data visualization tools.

What is the salary for this position?

The role offers a base salary of $181,904.75 per year.