Senior Manager, Marketing Operations & Analytics

Job Summary

PagerDuty is seeking a Senior Manager, Marketing Operations Analytics to lead data‑driven marketing strategy in State House, Lancaster County, US. This senior role combines analytics leadership with operational excellence to accelerate growth.

Key Responsibilities

• Own end‑to‑end marketing analytics roadmap, turning raw data into actionable insights for acquisition, retention and product adoption.
• Partner with cross‑functional teams—product, sales, finance and engineering—to define KPI frameworks and reporting standards.
• Design, build and maintain dashboards, predictive models and attribution models that guide budget allocation and campaign optimization.
• Lead a team of analysts and specialists, providing mentorship, performance feedback and career development.
• Establish data governance, quality controls and documentation to ensure reliable, compliant reporting.
• Present findings and strategic recommendations to senior leadership and Board‑level stakeholders.
• Drive automation of reporting processes using SQL, Python, Tableau/Looker and modern data‑stack tools.

Required Qualifications

• 10+ years of experience in marketing analytics, operations or data science, with at least 4 years in a managerial or senior leadership role.
• Proven track record of scaling analytics programs in high‑growth SaaS or technology companies.
• Expertise in SQL, statistical analysis, and visualization platforms (Tableau, Power BI, Looker). Familiarity with Snowflake, BigQuery or Redshift is a plus.
• Strong business acumen—ability to translate complex data into clear, revenue‑impacting recommendations.
• Excellent communication and storytelling skills; comfortable presenting to C‑suite audiences.
• Bachelor’s degree in Business, Statistics, Computer Science or related field; advanced degree preferred.

Compensation & Benefits

Base salary: $200,741.64 annually. PagerDuty offers a competitive total‑remuneration package including equity, performance bonuses, comprehensive health benefits, 401(k) match, generous paid time off and professional development resources.

Location

State House, Lancaster County, US (Hybrid work model available).

Frequently Asked Questions

What does the Senior Manager, Marketing Operations Analytics role involve?

You will lead the analytics strategy for marketing, build dashboards, guide budget decisions, and mentor a team of analysts to drive growth.

What qualifications are required for this position?

At least 10 years of marketing analytics experience, 4+ years in a leadership role, strong SQL and visualization skills, and a relevant bachelor’s degree.

What is the compensation for this role?

The position offers a base salary of $200,741.64 plus equity, bonuses, health benefits and other standard PagerDuty perks.