Senior Manager, Marketing Operations & Analytics

PagerDuty is hiring a Senior Manager, Marketing Operations Analytics to lead data‑driven marketing strategy in Capitol, Richmond, US. This role combines analytics leadership with operational excellence to drive measurable growth.

Key Responsibilities

• Define and execute the analytics roadmap for marketing operations, aligning insights with business objectives.
• Lead a team of analysts and data engineers to build dashboards, predictive models, and attribution frameworks.
• Partner with product, demand generation, and sales teams to translate data into actionable campaigns.
• Own the measurement of ROI for all marketing initiatives and recommend optimization tactics.
• Ensure data quality, governance, and compliance across all marketing platforms.
• Present findings and strategic recommendations to senior leadership and cross‑functional stakeholders.

Required Qualifications

• 10+ years of experience in marketing analytics, data science, or related fields, with at least 5 years in a managerial role.
• Proven track record of leading high‑performing analytics teams in a fast‑paced SaaS or technology environment.
• Advanced proficiency with SQL, Python/R, and BI tools such as Looker, Tableau, or Power BI.
• Strong understanding of digital marketing channels, attribution models, and performance metrics.
• Excellent communication skills; ability to convey complex data insights to non‑technical audiences.
• Bachelor’s degree in Business, Marketing, Computer Science, or a related discipline; advanced degree preferred.

Compensation & Benefits

Base salary: $160,935.83 annually.

PagerDuty offers a competitive benefits package including health insurance, 401(k) match, generous paid time off, professional development funds, and a flexible hybrid work model.

Frequently Asked Questions

What experience is needed for the Senior Manager, Marketing Operations Analytics role?

At least 10 years in marketing analytics or data science, with 5+ years managing teams in a SaaS or tech environment.

What is the base salary for this position?

The role offers a base salary of $160,935.83 per year.

Where is the job located?

The position is based in Capitol, Richmond, United States.