Senior Manager, Marketing Operations & Analytics

PagerDuty is hiring a Senior Manager, Marketing Operations & Analytics in Wake Island, Honolulu, US. This senior role leads the strategy, execution and measurement of marketing programs while driving data‑centric insights across the organization.

Key Responsibilities

• Define and implement end‑to‑end marketing operations processes, ensuring scalability and efficiency.
• Lead a team of analysts and operations specialists to deliver actionable insights and performance dashboards.
• Partner with product, demand generation, and customer success teams to align campaigns with business objectives.
• Own attribution models, budget allocation, and ROI reporting for all marketing spend.
• Develop and maintain data pipelines, automation workflows, and reporting tools (e.g., Tableau, Looker, Snowflake).
• Drive continuous improvement through A/B testing, predictive analytics, and machine‑learning initiatives.
• Serve as a trusted advisor to senior leadership, presenting findings and strategic recommendations.

Required Qualifications

• 10+ years of experience in marketing operations, analytics, or related fields, with at least 5 years in a managerial role.
• Proven track record of building high‑performing analytics teams in fast‑growth technology companies.
• Expertise in data‑visualization platforms, SQL, and marketing automation tools (Marketo, HubSpot, Salesforce Marketing Cloud).
• Strong business acumen and ability to translate complex data into clear, actionable business recommendations.
• Excellent communication and stakeholder‑management skills.
• Bachelor’s degree in Marketing, Business, Data Science, or related discipline; MBA or advanced degree preferred.

Compensation & Benefits

Base salary: $149,888.12 annually. PagerDuty offers a comprehensive benefits package including health, dental, vision, 401(k) match, generous paid time off, and professional development resources.

Frequently Asked Questions

What experience is required for the Senior Manager, Marketing Operations role?

At least 10 years in marketing operations or analytics, with 5+ years leading teams, plus strong skills in data platforms and marketing automation.

Where is this position located?

The role is based in Wake Island, Honolulu, United States.

What is the salary for this position?

The annual base salary is $149,888.12, plus PagerDuty’s full benefits package.