Senior Manager, Marketing Operations & Analytics

PagerDuty is seeking a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives in Phoenix, Maricopa County, US. This role combines strategic planning, performance analytics, and cross‑functional collaboration to accelerate growth.

Key Responsibilities

• Design and execute end‑to‑end marketing operations strategy aligned with company goals.
• Lead a team of analysts and marketing technologists, fostering a culture of data‑centric decision making.
• Develop, maintain, and optimize reporting dashboards for campaign performance, ROI, and pipeline metrics.
• Partner with product, sales, and finance to integrate marketing data into the broader business intelligence ecosystem.
• Manage marketing tech stack (CRM, automation, analytics platforms) ensuring data integrity and scalability.
• Identify growth opportunities through advanced analytics, predictive modeling, and A/B testing.
• Oversee budgeting, forecasting, and financial analysis for the marketing organization.
• Present insights and strategic recommendations to senior leadership.

Requirements

• Bachelor’s degree in Marketing, Business, Data Science or related field; MBA preferred.
• 8+ years of experience in marketing operations, analytics, or performance marketing, with at least 3 years in a managerial role.
• Proven expertise with marketing automation (Marketo, HubSpot), CRM (Salesforce), and analytics tools (Tableau, Looker, Power BI).
• Strong quantitative skills; ability to translate complex data into actionable strategies.
• Excellent communication and stakeholder management skills.
• Experience in SaaS or technology‑focused companies is a plus.

What We Offer

• Competitive salary of $154,212.22 per year.
• Comprehensive health, dental, and vision benefits.
• Generous paid time off and flexible work arrangements.
• Opportunity to shape the future of digital operations management at a fast‑growing public company.

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

They lead the strategy, reporting, and technology that drive data‑driven marketing decisions, manage a team of analysts, and partner with cross‑functional leaders to improve ROI.

What qualifications are required for this role?

A bachelor’s degree in a related field, 8+ years of marketing operations/analytics experience, 3+ years in a leadership role, and strong expertise with CRM, automation, and analytics platforms.

What is the salary for this position?

The role offers a fixed annual salary of $154,212.22.