Senior Manager, Marketing Operations & Analytics

Job Summary

PagerDuty is seeking a Senior Manager, Marketing Operations Analytics to lead data‑driven marketing initiatives in Douglas, Juneau, US. This role combines strategic oversight of marketing analytics with operational excellence to drive growth for a global leader in Digital Operations Management.

Key Responsibilities

• Define and execute the analytics roadmap for the Marketing Operations team, aligning metrics with business objectives.
• Partner with cross‑functional teams (Demand Generation, Product Marketing, Sales Enablement) to deliver actionable insights that improve campaign performance.
• Design, build, and maintain dashboards, reporting frameworks, and predictive models using tools such as SQL, Tableau, Looker, or similar.
• Lead a team of analysts, providing mentorship, performance feedback, and career development.
• Establish data governance, quality standards, and documentation to ensure reliable, repeatable reporting.
• Present findings to senior leadership, translating complex data into clear, strategic recommendations.
• Identify automation opportunities to streamline reporting processes and reduce manual effort.

Required Qualifications

• 10+ years of experience in marketing analytics, operations, or related fields, with at least 3 years in a managerial role.
• Proven track record of influencing strategy through data‑driven insights in a B2B SaaS environment.
• Advanced proficiency in SQL and data visualization tools (Tableau, Power BI, Looker, or similar).
• Strong statistical analysis skills; experience with Python/R, A/B testing, and predictive modeling is a plus.
• Excellent communication and storytelling abilities, capable of presenting to executive audiences.
• Bachelor’s degree in Marketing, Business Analytics, Computer Science, or a related discipline; Master’s preferred.

What We Offer

• Competitive annual salary of $186,529.89
• Comprehensive health, dental, and vision benefits
• 401(k) with company match and generous paid time off
• Opportunity to work with cutting‑edge technology in a fast‑growing, globally recognized company

Frequently Asked Questions

What experience is required for the Senior Manager, Marketing Operations Analytics role?

At least 10 years in marketing analytics or operations, including 3+ years managing a team, preferably in a B2B SaaS environment.

What tools should I be proficient with for this position?

Strong SQL skills and experience with data visualization platforms such as Tableau, Looker, or Power BI. Knowledge of Python/R for statistical analysis is a plus.

What is the salary for this role?

The position offers a fixed annual salary of $186,529.89.