Senior Digital Product Owner – Ecommerce

Humana is hiring a Senior Digital Product Owner – Ecommerce to lead the strategy and delivery of its online health services in Chisolm, Montgomery County, US. This senior role blends product vision with hands‑on agile leadership to drive a seamless, patient‑centric ecommerce experience.

Key Responsibilities

• Define and own the ecommerce product roadmap, aligning it with Humana’s overall digital health strategy.
• Collaborate with cross‑functional teams—including UX/UI designers, engineers, marketing, and compliance—to deliver high‑impact features on time and within budget.
• Prioritize back‑log items using data‑driven insights, customer feedback, and business value.
• Lead agile ceremonies (sprint planning, stand‑ups, retrospectives) and ensure clear communication of goals and progress.
• Monitor key performance indicators (KPIs) such as conversion rate, average order value, and customer satisfaction, and iterate to improve results.
• Ensure all ecommerce solutions meet regulatory, security, and accessibility standards.
• Mentor junior product owners and foster a culture of continuous improvement.

Required Qualifications

• Bachelor’s degree in Business, Computer Science, Healthcare Administration, or related field (Master’s preferred).
• 5+ years of product ownership experience, with at least 3 years focused on ecommerce platforms.
• Proven track record delivering digital products in highly regulated environments (e.g., healthcare, finance).
• Strong understanding of agile frameworks (Scrum, Kanban) and product management tools (Jira, Aha!, Confluence).
• Excellent analytical, communication, and stakeholder‑management skills.
• Experience with data analytics, A/B testing, and customer journey mapping.

What We Offer

• Competitive salary: $101,608.26 annually
• Comprehensive health, dental, and vision benefits
• Retirement savings plan with company match
• Professional development and tuition reimbursement
• Inclusive, supportive workplace culture that values diversity

Location

Chisolm, Montgomery County, United States – hybrid work model with flexible remote days.

Frequently Asked Questions

What does a Senior Digital Product Owner – Ecommerce do at Humana?

They define the ecommerce roadmap, lead cross‑functional agile teams, prioritize features, and ensure the online health platform meets regulatory and user‑experience standards.

What experience is required for this role?

At least 5 years of product ownership, with 3+ years focused on ecommerce, strong agile knowledge, and experience in regulated industries such as healthcare.

Is remote work possible for this position?

Humana offers a hybrid model in Chisolm, Montgomery County, allowing flexible remote days combined with on‑site collaboration.