Senior Digital Product Owner – Ecommerce

Job Summary

Humana is seeking a Senior Digital Product Owner – Ecommerce to lead the strategy and delivery of its online health‑care services in Boise, Ada County, US. This senior role combines product vision, stakeholder collaboration, and agile execution to drive a best‑in‑class ecommerce experience for members.

Key Responsibilities

• Define and own the product roadmap for Humana’s ecommerce platform, aligning with corporate health‑care goals and customer needs.
• Lead cross‑functional Agile teams (design, engineering, analytics, marketing) to deliver new features, enhancements, and integrations on schedule.
• Gather and prioritize requirements from members, providers, and internal stakeholders, translating them into clear user stories and acceptance criteria.
• Monitor key performance indicators (KPIs) such as conversion rate, average order value, and member satisfaction; use data to iterate and improve the digital experience.
• Ensure compliance with HIPAA, PCI‑DSS, and other regulatory standards throughout the product lifecycle.
• Conduct market and competitor analysis to keep Humana’s ecommerce offering innovative and competitive.
• Mentor junior product owners and foster a culture of continuous improvement and customer‑centric thinking.

Required Qualifications

• Bachelor’s degree in Business, Computer Science, Health Informatics or related field (Master’s preferred).
• 5+ years of product ownership experience in ecommerce, preferably within health‑care or insurance sectors.
• Strong knowledge of Agile/Scrum methodologies and proven ability to lead high‑performing teams.
• Excellent communication and stakeholder‑management skills, with a track record of influencing senior leadership.
• Proficiency with product management tools (Jira, Confluence, Aha!, etc.) and data analytics platforms.
• Understanding of digital security, privacy regulations, and payment processing standards.

Compensation & Benefits

Salary: $112,675.47 annually (fixed).

Humana offers comprehensive health benefits, 401(k) matching, paid time off, tuition assistance, and a supportive, inclusive workplace culture.

Frequently Asked Questions

What does a Senior Digital Product Owner at Humana do?

They set the ecommerce product vision, prioritize features, lead Agile teams, and ensure the platform meets member needs while complying with health‑care regulations.

What experience is required for this position?

At least 5 years of product ownership in ecommerce, strong Agile knowledge, and experience in health‑care or insurance environments are required.

Is the salary negotiable?

The listed salary is $112,675.47 per year and is presented as a fixed annual compensation.