Senior Data Analyst

Cornerstone onDemand is seeking a Senior Data Analyst to join its Revenue Operations Analytics Center of Excellence in Strathmoor Manor, Jefferson County, US. This role focuses on customer retention, churn mitigation, and expansion analytics with a competitive salary of $75,869.77.

Key Responsibilities

• Design and maintain predictive models that identify at‑risk customers and opportunities for upsell.
• Partner with Revenue Operations, Sales, and Customer Success teams to translate analytical insights into actionable strategies.
• Build dashboards and reports that track gross and net retention, renewal execution, and expansion outcomes.
• Conduct deep‑dive ad‑hoc analyses to support quarterly forecasting and post‑sale performance reviews.
• Mentor junior analysts and promote best practices in data governance, documentation, and visualization.

Required Qualifications

• Bachelor’s degree in Data Science, Business Analytics, Economics, or a related field (Master’s preferred).
• 5+ years of hands‑on experience in advanced analytics, preferably within SaaS or subscription‑based businesses.
• Proficiency in SQL, Python/R, and data‑visualization tools such as Tableau or Power BI.
• Strong statistical background with experience in survival analysis, cohort analysis, and predictive modeling.
• Excellent communication skills to convey complex findings to both technical and non‑technical stakeholders.

What We Offer

• Competitive salary of $75,869.77 per year.
• Comprehensive health, dental, and vision benefits.
• Professional development budget and tuition assistance.
• Flexible hybrid work environment.

Frequently Asked Questions

What type of data will I analyze in this role?

You will work with customer lifecycle data, subscription metrics, revenue forecasts, and usage patterns to drive retention and expansion insights.

Do I need prior experience in Revenue Operations?

While direct Revenue Operations experience is valuable, strong analytical skills, SaaS knowledge, and the ability to partner across functions are the core requirements.

Is remote work possible for this position?

Cornerstone onDemand offers a flexible hybrid model, allowing you to work from the Strathmoor Manor office several days a week and remotely on other days.