Senior Client Delivery Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As a Senior Client Delivery Manager, you will lead the end-to-end operational delivery of managed ITSM services for a major Federal Government customer. Acting as the primary service delivery lead, you will ensure contractual service levels are achieved, drive continuous service improvement, manage critical incidents and changes, …