Senior Claims Adjuster, Casualty and Litigation

Northbridge Financial Corporation is seeking a Senior Claims Adjuster, Casualty and Litigation to join its Montréal, Québec office. This senior role focuses on complex casualty and professional liability claims while delivering top‑tier customer service.

Key Responsibilities

• Lead investigations of auto, CGL, Directors & Officers, and professional liability claims.
• Assess coverage, liability, and damages, preparing detailed reports for underwriting and legal teams.
• Negotiate settlements and manage litigation in coordination with external counsel.
• Mentor junior adjusters and contribute to process‑improvement initiatives.
• Maintain accurate claim files in compliance with regulatory standards.

Qualifications & Skills

• Minimum 5 years’ experience in casualty or professional liability adjusting.
• Strong knowledge of Québec insurance law and litigation procedures.
• Excellent analytical, negotiation, and written communication skills.
• Proficiency with claims management software and Microsoft Office Suite.
• Bilingual French/English required.

Why Join Northbridge?

Become part of a collaborative team that values detail‑orientation, innovative problem‑solving, and a customer‑first mindset. Competitive benefits and continuous professional development opportunities are offered.

Frequently Asked Questions

What types of claims will I handle as a Senior Claims Adjuster?

You will manage auto, commercial general liability, directors & officers, and professional liability claims, overseeing investigation, assessment, and settlement.

Is bilingualism required for this position?

Yes, fluency in both French and English is mandatory to communicate effectively with clients and internal teams in Québec.

What experience is needed to qualify?

At least five years of experience in casualty or professional liability adjusting, with a solid understanding of Québec insurance regulations.