Revenue Cycle Representative – Patient Accounting

Join UNC Health Care in Chapel Hill, Orange County as a Revenue Cycle Representative – Patient Accounting. You will manage complex insurance claims, resolve denials, and keep accounts receivable aging within target levels.

Key Responsibilities

• Investigate and resolve outstanding insurance claims with no response, claim edits, or denials.
• Maintain acceptable A/R aging by timely follow‑up on unpaid claims.
• Submit corrected claim forms and supporting documentation to payors.
• Collaborate with clinical and billing teams to ensure accurate charge capture.
• Document all actions in the electronic health record and billing systems.
• Provide exceptional patient service by answering billing inquiries.

Qualifications & Requirements

• High school diploma or GED; Associate’s degree in health administration or related field preferred.
• Experience in medical billing, revenue cycle, or patient accounting preferred.
• Strong knowledge of insurance claim processes, edits, and denial management.
• Excellent communication and problem‑solving skills.
• Proficiency with electronic health record (EHR) and billing software.
• Detail‑oriented with ability to meet deadlines in a fast‑paced environment.

Benefits

• Competitive salary of $40,665.46 annually
• Comprehensive health, dental, and vision plans
• Retirement savings options
• Paid time off and holiday holidays
• Opportunities for professional development and advancement

Frequently Asked Questions

What does a Revenue Cycle Representative do at UNC Health Care?

You will investigate unpaid or denied insurance claims, correct claim forms, follow up with payors, and keep the accounts receivable aging within target levels.

What qualifications are required for this role?

A high school diploma or GED is required; an associate’s degree or experience in medical billing or revenue cycle is preferred, along with strong communication and problem‑solving skills.

What benefits does UNC Health Care offer?

Benefits include a competitive salary, health, dental and vision insurance, retirement plans, paid time off, and opportunities for professional growth.