Retail Sales Associate

Job Summary

Verizon is hiring a Retail Sales Associate in Berwyn, Cook County, US. Join a dynamic team that connects customers to the technology they love while enjoying a competitive salary range of $33,280 – $43,680.

Key Responsibilities

• Engage customers in store, understand their needs, and recommend Verizon products and services.
• Achieve weekly and monthly sales targets through upselling and cross‑selling.
• Maintain a clean, organized, and visually appealing sales floor.
• Process device activations, bill payments, and service changes accurately.
• Stay up‑to‑date on the latest mobile, internet, and entertainment offerings.
• Handle customer inquiries and resolve issues with professionalism and empathy.
• Collaborate with team members and management to meet store performance goals.

Qualifications & Requirements

• High school diploma or equivalent; additional sales or retail certifications a plus.
• Strong communication and interpersonal skills.
• Proven retail or sales experience preferred.
• Comfortable using point‑of‑sale systems and basic computer applications.
• Ability to work flexible hours, including evenings and weekends.
• Passion for technology and a desire to help customers stay connected.

What We Offer

• Competitive hourly wage with performance‑based incentives.
• Comprehensive benefits package after eligibility period.
• Opportunities for career growth within Verizon’s nationwide network.
• Ongoing training and development programs.

Frequently Asked Questions

What are the typical work hours for a Retail Sales Associate at Verizon?

Shifts are flexible and often include evenings, weekends, and holidays to match store traffic patterns.

Do I need prior retail experience to apply?

While prior experience is preferred, Verizon provides training for candidates with strong communication skills and a passion for technology.

What is the salary range for this position?

The annual salary ranges from $33,280 to $43,680, plus performance incentives.