Restaurant Shift Manager – Knoxville

Job Summary

McDonald’s is hiring a Restaurant Shift Manager in Lonsdale, Knox County, US. This full‑time role oversees daily operations, staff, and guest experience while earning a salary of $35,507 per year.

Key Responsibilities

• Lead a team of crew members during assigned shifts, ensuring fast, friendly service.
• Maintain food safety, quality standards, and cleanliness in compliance with company policies.
• Open and close the restaurant, handle cash reconciliation and daily financial reports.
• Schedule staff, manage attendance, and provide on‑the‑job coaching to develop future leaders.
• Address customer concerns promptly, turning issues into positive experiences.
• Monitor inventory levels, place orders, and control waste to meet budget targets.
• Enforce health and safety regulations and conduct regular safety briefings.

Requirements

• Previous supervisory or management experience in a restaurant or similar fast‑pace environment.
• Strong communication and problem‑solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic math proficiency for cash handling and inventory tracking.
• Commitment to uphold McDonald’s brand standards and guest satisfaction.

Benefits

• Competitive annual salary of $35,507.
• Paid time off after 90 days of employment.
• Medical, dental, and vision coverage.
• Opportunities for career advancement to Assistant Manager and Restaurant Manager roles.
• Employee discounts and meal allowances.

Frequently Asked Questions

What are the typical hours for a Restaurant Shift Manager at McDonald’s?

Shift managers work flexible schedules, covering mornings, evenings, weekends, and holidays as needed to match restaurant demand.

Do I need prior restaurant experience to apply?

Yes, supervisory or management experience in a restaurant or similar fast‑paced environment is required.

What benefits are included with this position?

Benefits include paid time off after 90 days, medical/dental/vision insurance, employee discounts, and clear paths for promotion.