Remote – HVAC Experience

Technical Customer Support Specialist (Entry Level)Role Summary Customer-focused technical support professional with experience assisting contractors, installers, and end users with tankless water heater and HVAC-related products. Adept at troubleshooting technical issues over the phone, documenting warranty and service activity, and delivering clear, professional guidance in fast-paced, high-pressure environments. Known for strong communication skills, teamwork, and a solutions-oriented mindse…