Remote Bilingual Healthcare Customer Service Representative

Conduent seeks a Remote Bilingual Healthcare Customer Service Representative to support patients and providers for major government and commercial clients. In this role, you’ll handle inbound calls, verify member eligibility, explain benefits, resolve billing or claim issues, and document interactions in CRM systems. You’ll follow HIPAA and quality standards, use scripts and knowledge bases, and escalate complex issues. You’ll collaborate with team leads, meet performance metrics, and contribut…