Remote Bilingual Healthcare Customer Service Representative

Conduent is seeking a Remote Bilingual Healthcare Customer Service Representative to support patients and members for government and commercial healthcare clients. In this role, you’ll handle inbound calls, answer benefit and eligibility questions, process requests, and resolve issues with empathy and accuracy in both English and another language. You’ll use digital platforms and scripts to document interactions, follow HIPAA and privacy rules, and escalate complex cases. Conduent offers traini…