Remote Bilingual Healthcare Customer Service Representative

Conduent is seeking a Remote Bilingual Healthcare Customer Service Representative to support healthcare members and providers via phone, chat, and email. In this role, you will handle benefit inquiries, claims questions, eligibility verification, and issue resolution in both English and a second language. You will document all interactions accurately in CRM systems, follow scripts and compliance guidelines, protect confidential health information, and escalate complex cases. You’ll collaborate …