RADIOLOGY SCHEDULER

Job Summary

Southwest Medical Imaging is seeking a full‑time Radiology Scheduler in Scottsdale, Maricopa County, AZ. The role involves handling inbound and outbound calls, scheduling and confirming patient radiology appointments, and maintaining accurate records.

Key Responsibilities

• Answer and place calls to internal staff and external patients, providing courteous service.
• Schedule, reschedule, and confirm radiology exams using the company’s computerized scheduling system.
• Verify patient information, insurance eligibility, and required preparations for each exam.
• Enter and update patient data accurately, ensuring compliance with HIPAA and facility policies.
• Coordinate with radiology technologists, physicians, and other departments to optimize appointment availability.
• Handle appointment cancellations, no‑shows, and follow‑up communications.
• Generate daily and weekly scheduling reports for the Contact Center Manager.

Qualifications & Requirements

• High school diploma or GED; additional healthcare or administrative training preferred.
• Prior experience in medical scheduling, preferably radiology or imaging.
• Strong computer skills; familiarity with electronic health record (EHR) or radiology information systems.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and work in a fast‑paced environment.
• Knowledge of medical terminology and insurance verification processes.
• Commitment to patient confidentiality and regulatory compliance.

Compensation & Benefits

Salary: $44,675.31 annually (fixed). Full‑time, non‑exempt position with standard benefits package including health insurance, paid time off, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience to Southwest Medical Imaging’s hiring portal.

Frequently Asked Questions

What type of appointments will I schedule as a Radiology Scheduler?

You will schedule a variety of radiology exams such as X‑rays, MRIs, CT scans, ultrasounds and specialized imaging studies.

Do I need prior radiology experience?

While prior medical scheduling experience is preferred, specific radiology experience is not required if you have strong administrative skills and can learn the imaging workflow.

What are the typical working hours?

This is a full‑time position with standard business hours, Monday through Friday. Shift variations may be required to cover peak scheduling times.