Physician Practice Medical Assistant – Receptionist – Flex Role

Job Summary

RPO Physician Partners is seeking a Physician Practice Medical Assistant – Receptionist (Flex Role) in Houston, Harris County, TX. This hybrid front‑desk and clinical support position ensures smooth patient flow and high‑quality care.

Key Responsibilities

• Greet patients, verify insurance, and manage check‑in/check‑out processes.
• Schedule appointments, coordinate referrals, and maintain accurate electronic health records.
• Perform basic clinical duties such as taking vitals, preparing exam rooms, and assisting the provider during examinations.
• Answer multi‑line phone system, triage calls, and relay messages promptly.
• Handle patient inquiries, resolve concerns, and uphold HIPAA confidentiality.
• Maintain a clean, organized reception area and ensure compliance with office policies.
• Support practice manager with reporting, inventory control, and quality improvement initiatives.

Qualifications & Requirements

• Medical Assistant certification (CMA, RMA) or equivalent experience.
• 2+ years of front‑desk or clinical support experience in a physician practice.
• Proficiency with EHR systems (e.g., Athenahealth, Epic) and Microsoft Office.
• Excellent communication, multitasking, and customer‑service skills.
• Flexibility to work varied shifts, including occasional evenings.
• Valid Texas driver’s license and reliable transportation.

Compensation & Benefits

Annual salary: $48,036.78. Benefits include health insurance, paid time off, retirement plan options, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience to the Practice Manager at RPO Physician Partners.

Frequently Asked Questions

What are the primary duties of the Medical Assistant – Receptionist role?

The role combines front‑desk responsibilities—greeting patients, scheduling, and phone triage—with basic clinical tasks like taking vitals and preparing exam rooms.

Is prior experience in a physician practice required?

Yes, at least two years of front‑desk or clinical support experience in a medical setting is preferred, along with a Medical Assistant certification.

What benefits does RPO Physician Partners offer?

Employees receive health insurance, paid time off, retirement plan options, and opportunities for professional development.