Pharmacy Customer Service Associate

Job Summary

Walgreens is hiring a Pharmacy Customer Service Associate in Dominion Park, Onondaga County, NY. This front‑line role delivers a friendly checkout experience while supporting the pharmacist with prescription processing.

Key Responsibilities

• Greet and assist customers, ensuring a pleasant and efficient checkout experience.
• Operate the assigned cash register, accurately register sales, and handle cash, credit, and other payment methods.
• Collect prescription information, enter data into pharmacy systems, and verify patient details under direct pharmacist supervision.
• Assist the pharmacist with medication preparation, labeling, and inventory checks while complying with state and federal regulations.
• Maintain a clean, organized work area and ensure all pharmacy and retail supplies are stocked.
• Provide accurate information on over‑the‑counter products, store promotions, and health‑related inquiries.
• Follow privacy and safety protocols, including HIPAA compliance and proper handling of controlled substances.

Qualifications

• High school diploma or GED; pharmacy technician certification preferred but not required.
• Strong customer‑service orientation with excellent communication skills.
• Basic math skills and ability to operate point‑of‑sale and pharmacy computer systems.
• Attention to detail, reliability, and ability to work in a fast‑paced environment.
• Eligibility to work in the United States.

Compensation & Benefits

Annual salary: $19,129.52 (fixed). Walgreens offers employee discounts, health benefits, and opportunities for career advancement.

Frequently Asked Questions

What are the primary duties of a Pharmacy Customer Service Associate?

You will greet customers, handle checkout transactions, enter prescription data, and assist the pharmacist with medication preparation while following all regulatory guidelines.

Do I need a pharmacy technician certification for this role?

A certification is preferred but not mandatory; Walgreens provides on‑the‑job training under pharmacist supervision.

What is the salary for this position?

The position offers a fixed annual salary of $19,129.52.