Pharmacy Customer Service Associate

Job Summary

Walgreens is hiring a Pharmacy Customer Service Associate in Berkeley Heights, Union County, US. This role provides friendly checkout service and supports the pharmacist with prescription processing.

Key Responsibilities

• Deliver a distinctive, delightful customer experience at the pharmacy counter.
• Operate the cash register, accurately register sales, and handle cash, credit, and insurance transactions.
• Engage customers and patients with courteous, fair, and efficient service.
• Assist the pharmacist under direct supervision, following state and federal regulations.
• Use Walgreens pharmacy systems to retrieve patient and drug information, enter and verify prescription data, and process refills.
• Maintain a clean, organized work area and ensure compliance with safety and health standards.
• Answer phone calls, respond to inquiries, and provide information about over‑the‑counter products.

Qualifications

• High school diploma or GED; pharmacy technician certification a plus.
• Excellent communication and interpersonal skills.
• Basic math ability and comfort handling cash transactions.
• Detail‑oriented with strong organizational skills.
• Ability to work in a fast‑paced environment and follow strict confidentiality rules.

Compensation & Benefits

Annual salary: $23,226.41

Walgreens offers competitive benefits, including health insurance, employee discount, and opportunities for career advancement.

How to Apply

Submit your application through the Walgreens careers portal or contact the Berkeley Heights store directly.

Frequently Asked Questions

What are the main duties of a Pharmacy Customer Service Associate at Walgreens?

You will handle checkout transactions, engage customers, assist the pharmacist with prescription processing, and maintain a clean, compliant work area.

Do I need a pharmacy technician certification for this role?

A certification is not required but is considered a plus; a high school diploma or GED is required.

What is the salary for this position?

The annual salary is $23,226.41, with additional benefits such as health insurance and employee discounts.